A Jornada do Cliente: Guia essencial para entender clientes, desenvolver soluções, projetar experiências, repensar processos e prosperar
A Jornada do Cliente: Guia essencial para entender clientes, desenvolver soluções, projetar experiências, repensar processos e prosperar
Capote, Gart
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Condition: New, UPC: 9798571970433, Publication Date: Sun, November 1, 2020, Type: Paperback ,
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s, desenvolver soluções, projetar experiências, repensar processos e prosperar. O 1 livro em português que apresenta, consolida e ensina Customer Experience e Jornada do Cliente integrada aos Processos de Negócio para desenvolvimento de soluções seguindo um método 100% prático.
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