Since the 1980s, the Validation method has been recognized worldwide as a reliable and effective approach used by care staff and families to communicate with people experiencing memory loss and disorientation. Put into practice, it can relieve distress and confusion, promote dignity, improve engagement, and reduce conflicts.

This easy-to-read book explains the essential principles and practices of Validation and illustrates them with compelling stories and photos. When a person's actions or expressions seem inexplicable, the Validation method is a tool to bridge the gap and connect with that person's reality. Care providers gain powerful tools for improving lives by focusing on the social and psychological needs of the person experiencing dementia.

Through case studies presented by a variety of practitioners, see how Validation works in different care settings. Also in this revised edition, learn how to:

• Choose the best strategies to use for each situation or phase
• Use empathy and compassion to build trusting relationships with residents
• Move beyond facts to relieve hidden sources of stress, fear, and anger
• Interpret nonverbal cues to promote better engagement

This resource is essential for professionals in all settings serving adults with memory loss. The Validation method empowers care partners to achieve surprising results and connections--in all manner of circumstances. Enjoy the many benefits of breaking through dementia to touch the true lives within.

Benefits of Validation:

• Residents express less anger and anxiety
• Use of antipsychotic medications declines
• Improved communication produces increased engagement and feelings of self-worth
• Residents often exhibit more flexibility and strength in their movements
• Staff members feel better prepared to handle difficult situations
• Work-related stress and burnout diminish
• Families experience more joy in their relationships with loved ones