6Fully updated to reflect the latest changes in the healthcare field, this comprehensive yet compact guide helps nursing and health professions students become strong and confident communicators. Throughout the second edition of Communication Skills for the Healthcare Professional, a broad range of examples, role plays, and scenarios from virtually every healthcare field help students master area-specific communication skills, while practical coverage of essential verbal and nonverbal communication skills prepares them for effective practice. The second edition features a new chapter, expanded coverage of social media, and a stronger focus on the soft skills needed for effective practice.