5An integrated leadership and management guide to success. Specific steps that can be taken to improve performance in any organization. Focus is on the positive and the possible using seven practical and proven best practices. Combines best practices in leadership techniques and management processes. Seven Best Practices, a chapter for each, detailed with real-world examples and success stories. Each chapter contains guidelines and checklists, with a self-assessment tool for each best practice. The objective is to move the reader to action.