This business coaching book is aimed at new or experienced managers, written in story-form with real-world business situations and conversations. Although the characters are fictional, the content is based on stories and events that actually occurred, giving authenticity to the text. The book references management theory from a myriad of other leadership textbooks and distils the key lessons into an easy-to-read and easy-to-apply reference book. It is a practical how-to guide with templates, checklists and hints, tips and insights. The value of the book is in applying management theory to real-world experiences. The book is inspiring and full of aha moments that address the depth and complexity of leadership for a more experienced reader.